In these competitive times, where companies actively compete for positions in the market, information is vital to ensure the success of organizations. For this reason, the implementation of ERP and CRM systems have received more and more attention. The benefit of such software is their ability to intuitively verify and measure a large amount of data, creating a basis for the decision-making by managers.
Although access to reliable information is a real competitive advantage, the timing of implementing a system is delicate and, if the necessary care is not taken, it may not deliver the expected result. To avoid this risk, we prepared this content with 4 of the major mistakes that can be made when installing a system. Keep reading to learn about and avoid them!
1. Not planning
Not planning the software implementation is a serious mistake, as it is necessary to align it with your needs so it can yield the benefits that can help the company grow. Without this care, it is impossible to guarantee that the information presented to the developer is enough for the produced system to actually meet your demands.
Also, without a set timeline, the implementation tends to cause many problems or even be overlooked. Therefore, before even contacting a developer, the first step is to have a team map out the company processes and set a fixed schedule for the system installation.
2. Neglecting the IT sector
ERP software works in the centralization of various data about a company’s activities so that relevant information can be extracted from them. Once this information integration between sectors begins, any disruption in the system will cause delays and headaches.
Although a quality system does not show frequent failures, it is necessary to take into account the age of the hardware used by the company and its level of suitability to the software chosen. It is up to the IT sector to assess such compatibility and perform periodic maintenance to ensure its continued operation.
Having an exclusive IT sector can be expensive, especially for small businesses, but it is possible to reduce this cost by outsourcing the service. Choosing an ERP that can be operated in the cloud also eliminates the expenses with servers.
3. Overlooking the training of employees
If the software is not properly operated, its usefulness will be void, regardless of how efficient it is. For this reason, the system implementation can only be considered a success when employees are properly trained to perform the task.
The planning team needs to include the training of employees in the implementation schedule. A developer who helps with this task should be looked upon favorably.
4. Hiring a developer company without qualification for the service
It is likely that the biggest mistake to be made when implementing systems is the lack of a proper research when choosing the company responsible for the service, which can cause headaches such as constant delays in the delivery of the software, in addition to the possibility that their functions fall far short of what is expected when it finally becomes available.
The best way to avoid these problems is to opt for well-known companies that are able to show a track record of successful services. It is also important to assess its technical support to ensure prompt service in emergencies.
While implementing a system is indeed a delicate task, if it is properly planned and executed, its results tend to be the best. Among its rewards for companies, we can mention a real increase in productivity and profitability.
Would you like to ensure that your system implementation is successful? How about getting to know MyABCM’s software solution? Contact us right now. Our employees are prepared to provide all the assistance and guidance you need.